Active traders and billing

Know what Connect costs and why. Connect is billed at $2 a month for each active trader: a trader with at least one fill that month on any account through your Connect. A trader counts once however many accounts they trade, so a trader active on your white-label paper, a Tastytrade account and a Hyperliquid account costs$2, not $6. Use this page when you plan your pricing, and to check a bill. By the end you can read your active traders for any month, with every account and fill count behind each, and match them to an invoice. You read both in the Connect dashboard, where any member of your app’s team can.

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What counts

Each app is billed on its own: a trader of two of your apps is an active trader of each one they traded through. Billing runs only in production, at $2 per active trader each month, from the month your app’s Connect pass opens its production (Open production). Today Connect apps run in the sandbox, where Connect is free, so the dashboard counts your sandbox traders and leaves the price empty.

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Read your active traders

In the Connect dashboard, open Traders and choose a month. It opens on the previous complete month, the one being invoiced, and the current month shows what has filled so far. Each of your traders is listed once, by your own id for them, with their fills and every account behind them: their Demo from your white-label paper and each account they connected, with its provider, account number, fill count and first and last fill. The month shows the number of active traders, the price of each and the amount, in US dollars.

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Check an invoice

1. Open Usage and billing in the Connect dashboard and find the invoice. It shows the month, the amount, its active traders and their price, and any late lines.
2. Read the invoiced month in Traders. Its count is the count on your invoice.
3. Match each trader against your own records by your id for them.
4. Check the arithmetic: the amount is the active traders times the price.
5. Read the month again after a later invoice. A trader whose fill arrived late is listed, and that later invoice billed them on its late line.

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The routes this page calls

The Connect dashboard makes these calls with your team’s Connect sign-in:

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Next steps